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IT governance framework

COBIT, governance of enterprise IT

Link IT to business goals, with clear ownership and measurable results.

40governance and management objectives
2019current version
ISACApublisher
11design factors for tailoring

Official sources

Use these official places to read the text and find the latest version.

Official website

ISACA publishes the framework and training.

Visit isaca.org/resources/cobit ↗

Get the document

The framework is available from ISACA. Some material is free with registration.

Open the official page ↗

Works alongside

ISO 27001, COSO ERM and SOX IT controls.

Browse all frameworks →

What COBIT is

COBIT is a framework from ISACA for governing and managing enterprise IT. It ties IT activities to business goals and defines who is responsible for what.

It is often used by boards, auditors and IT leaders to show that technology spending and risk are under control.

History

How COBIT got to where it is today

The milestones that changed what organisations have to do.

1996

COBIT 1

First released by ISACA as a set of control objectives for the audit community.

2012

COBIT 5

Becomes a full governance and management framework.

2019Current

COBIT 2019

More flexible, with design factors for tailoring.

Dates are for orientation. The official website holds the authoritative record.

Do you need it?

If any of these sound familiar, probably yes.

1

The board asks how IT supports the strategy.

2

You need to show IT governance to auditors.

3

IT roles and decisions are unclear.

4

You manage many frameworks and want one structure.

What it asks of you

The requirements fall into six areas.

01

Evaluate, direct, monitor

The board sets direction and checks results.

02

Align, plan, organise

Strategy, architecture and budgets.

03

Build, acquire, implement

Projects and changes.

04

Deliver, service, support

Run IT operations well.

05

Monitor, evaluate, assess

Measure performance and conformance.

06

Tailoring

Adapt to your size and goals.

The 5 domains and 40 objectives (5 governance, 35 management)

One governance domain and four management domains hold forty objectives. Each objective says what good looks like for one part of running IT.

12 themes · 40 objectives

EDMEvaluate, Direct and Monitor (EDM)Governance objectives: the board and senior leaders set direction and check results.2 themes · 5 objectives
EDM-ADirection and engagementSet the governance model and keep stakeholders involved.2 objectives
  1. EDM01

    Ensured governance framework setting and maintenance: set up and keep a governance system for IT that fits the organisation.

    What you do

    • Agree who decides what about IT and review it yearly
  2. EDM05

    Ensured stakeholder engagement: make sure stakeholders get clear, timely and reliable reporting on IT.

    What you do

    • Send leaders and the board a regular IT report

Evidence to keep

  • Governance charter
  • Decision rights matrix
  • Stakeholder communication plan
EDM-BValue, risk and resourcesMake sure IT delivers value, within risk appetite, using resources well.3 objectives
  1. EDM02

    Ensured benefits delivery: make sure IT investments deliver the expected value.

    What you do

    • Track benefits for each major project after go-live
  2. EDM03

    Ensured risk optimisation: make sure IT risk stays within the agreed appetite.

    What you do

    • Approve a risk appetite and review top IT risks quarterly
  3. EDM04

    Ensured resource optimisation: make sure people, money and technology meet needs at best cost.

    What you do

    • Review capacity and skills against plans each year

Evidence to keep

  • Benefits tracking
  • Risk appetite statement
  • Resource plan
APOAlign, Plan and Organise (APO)Management objectives for strategy, structure, suppliers, risk and security.4 themes · 14 objectives
APO-AStrategy and architectureSet IT direction, design and innovation.4 objectives
  1. APO01

    Managed I and T management framework: define the policies, roles and structure for managing IT.

    What you do

    • Write an IT operating model with named roles
  2. APO02

    Managed strategy: set an IT strategy aligned to business goals.

    What you do

    • Link IT plans to company objectives and review yearly
  3. APO03

    Managed enterprise architecture: describe how systems and data fit together.

    What you do

    • Keep current and target architecture diagrams
  4. APO04

    Managed innovation: assess new technology opportunities.

    What you do

    • Hold a yearly review of new tools that could help the business

Evidence to keep

  • IT strategy
  • Architecture documents
  • Innovation backlog
APO-BPortfolio, money and peoplePlan investment, cost and workforce.3 objectives
  1. APO05

    Managed portfolio: choose and oversee the programmes and services that get funded.

    What you do

    • Rank initiatives on value and risk
  2. APO06

    Managed budget and costs: plan, track and report IT spend.

    What you do

    • Track spend against budget monthly
  3. APO07

    Managed human resources: recruit, develop and keep the right IT skills.

    What you do

    • Keep a skills matrix and training plan

Evidence to keep

  • Portfolio list
  • Budget and cost reports
  • Skills matrix
APO-CRelationships, services and suppliersAgree what IT provides and manage suppliers.3 objectives
  1. APO08

    Managed relationships: keep good communication between IT and the business.

    What you do

    • Name business relationship owners and meet regularly
  2. APO09

    Managed service agreements: agree and monitor service levels.

    What you do

    • Document service targets and report against them
  3. APO10

    Managed vendors: select, contract and monitor suppliers.

    What you do

    • Assess critical suppliers and review performance and risk

Evidence to keep

  • Service catalogue
  • Service level agreements
  • Supplier contracts and reviews
APO-DQuality, risk, security and dataControl quality, risk, security and data.4 objectives
  1. APO11

    Managed quality: set and apply quality standards for IT work.

    What you do

    • Define acceptance criteria and review defects
  2. APO12

    Managed risk: identify, assess and treat IT risks.

    What you do

    • Keep an IT risk register with owners
  3. APO13

    Managed security: define and run an information security management system.

    What you do

    • Adopt a security policy and a plan for improving it
  4. APO14

    Managed data: govern data across its life and keep it fit for use.

    What you do

    • Assign data owners and set data quality rules

Evidence to keep

  • Quality plan
  • IT risk register
  • Security policy
  • Data governance policy
BAIBuild, Acquire and Implement (BAI)Management objectives for delivering change and solutions.3 themes · 11 objectives
BAI-AProgrammes, requirements and buildPlan, specify and build solutions.4 objectives
  1. BAI01

    Managed programmes: run programmes to deliver the planned benefits.

    What you do

    • Set programme goals, budget and review gates
  2. BAI02

    Managed requirements definition: agree what solutions must do before building.

    What you do

    • Record and approve requirements with the business
  3. BAI03

    Managed solutions identification and build: choose, design and build solutions.

    What you do

    • Compare options and test before release
  4. BAI11

    Managed projects: run projects with agreed scope, time and cost.

    What you do

    • Use a standard project method and track delivery

Evidence to keep

  • Programme and project plans
  • Requirements documents
  • Design and test records
BAI-BChange, people and knowledgeManage change and its impact on people.4 objectives
  1. BAI05

    Managed organisational change: prepare people for change.

    What you do

    • Plan training and communication for each major change
  2. BAI06

    Managed IT changes: control changes to live systems.

    What you do

    • Require approval, testing and a rollback plan
  3. BAI07

    Managed IT change acceptance and transitioning: move changes into live safely.

    What you do

    • Run acceptance tests and a go-live checklist
  4. BAI08

    Managed knowledge: keep and share useful knowledge.

    What you do

    • Maintain a searchable knowledge base

Evidence to keep

  • Change records
  • Change communications
  • Knowledge base
BAI-CCapacity, assets and configurationKeep services available and know what you run.3 objectives
  1. BAI04

    Managed availability and capacity: meet current and future demand.

    What you do

    • Monitor usage and plan upgrades
  2. BAI09

    Managed assets: track and control IT assets through their life.

    What you do

    • Keep an asset register with owners
  3. BAI10

    Managed configuration: know how services and components are configured.

    What you do

    • Keep configuration records and compare them with the live setup

Evidence to keep

  • Capacity reports
  • Asset register
  • Configuration records
DSSDeliver, Service and Support (DSS)Management objectives for running IT services day to day.2 themes · 6 objectives
DSS-AOperations and supportRun services and fix issues.3 objectives
  1. DSS01

    Managed operations: run IT operations to agreed standards.

    What you do

    • Use runbooks and scheduled jobs with monitoring
  2. DSS02

    Managed service requests and incidents: handle requests and restore service quickly.

    What you do

    • Use a ticket system with priorities and targets
  3. DSS03

    Managed problems: find and fix root causes of repeat incidents.

    What you do

    • Review recurring incidents monthly

Evidence to keep

  • Operations runbooks
  • Incident and problem tickets
  • Request catalogue
DSS-BContinuity, security and business controlsStay running, secure and in control.3 objectives
  1. DSS04

    Managed continuity: plan for and recover from disruption.

    What you do

    • Test recovery and keep a continuity plan
  2. DSS05

    Managed security services: protect against threats day to day.

    What you do

    • Run patching, access control and monitoring routines
  3. DSS06

    Managed business process controls: keep automated and manual business controls effective.

    What you do

    • Review controls such as approvals and reconciliations

Evidence to keep

  • Continuity plan
  • Security operations records
  • Business process control tests
MEAMonitor, Evaluate and Assess (MEA)Management objectives for measuring performance, control and compliance.1 theme · 4 objectives
MEA-APerformance, control, compliance and assuranceMeasure, check and prove that IT is working as intended.4 objectives
  1. MEA01

    Managed performance and conformance monitoring: set and review measures of IT performance.

    What you do

    • Choose a small set of measures and report them regularly
  2. MEA02

    Managed system of internal control: check controls are designed and working.

    What you do

    • Test key controls and fix weaknesses
  3. MEA03

    Managed compliance with external requirements: identify and meet laws and contracts.

    What you do

    • Keep a register of obligations and review it yearly
  4. MEA04

    Managed assurance: plan and carry out independent assurance.

    What you do

    • Schedule internal or external reviews of key areas

Evidence to keep

  • Performance reports
  • Internal control reviews
  • Compliance register
  • Assurance reports

Outcomes and implementation examples are from COBIT 2019 Framework: Governance and Management Objectives, ISACA, published by NIST. Descriptions of what to do and the evidence lists are our own plain-English guidance. Check the official source for the authoritative text.

Your path to getting started

Five steps from first look to ready. Effort depends on your size and starting point.

  1. 1

    Understand your context

    Goals, size, risk.

  2. 2

    Pick the objectives that matter

    Do not try all.

  3. 3

    Assess maturity

    Where you are today.

  4. 4

    Plan improvements

    Owners and timelines.

  5. 5

    Measure

    And report to the board.

How Optimus GRC helps

Each area maps to a part of the platform, so the work and the evidence sit together.

What it asksWhat you do in Optimus GRC
Evaluate, direct, monitorGovernance reviews
Align, plan, organiseRoadmaps and ownership
Build, acquire, implementChange records
Deliver, service, supportService and incident records
Monitor, evaluate, assessKPI dashboards
TailoringDesign factor worksheet

Free COBIT readiness checklist

A one-page PDF you can print or share with your team. No sign-up needed.

Download the checklist (PDF)
  • Objective selection sheet
  • Maturity assessment
  • RACI template
  • Board report outline

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Common questions

Is COBIT mandatory?

No. COBIT is voluntary. Boards, auditors and IT leaders choose it as a way to show that IT is governed well.

Is it only for large companies?

It scales if you pick relevant objectives.

Can we be certified?

No. Individuals can take ISACA certifications.

How is it different from ISO 27001?

COBIT covers all IT governance, not only security.

Related frameworks

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